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VIDEO: WestJet Surprises Passengers with a Christmas Miracle

Air travel during the holiday season can be stressful—long lines at check-in, delayed flights, overcrowded planes … just thinking about it puts a damper on my holiday spirit.

But the video above reminds me just how much the holiday season brings out the best in everyone, even airlines.

Canadian carrier WestJet is spreading a little Christmas cheer and taking the edge off travelers with their “Christmas Miracle” stunt. If you haven’t watched the video already, here’s what happens:

The airline sets up virtual kiosks at Hamilton and Toronto international airports for two Calgary-bound flights. Passengers scan their boarding pass, prompting a video of a WestJet Santa asking what passengers want for the holidays. Unbeknownst to passengers, there are more than 150 volunteers recording their requests who then run out to buy, wrap and deliver all the presents to the airport upon the flight’s arrival. Passengers are surprised when wrapped boxes with name tags fall out of the luggage carousel.

It gets better. According to the airline, once the “Christmas Miracle” video hits 200,000 views, the company will give out free flights to the Ronald McDonald Charities for families in need. The viral video has already surpassed this goal.

It's wonderful to see Christmas wishes come true, big and small.






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