By Rosalind Wiseman
If you learn your child saw a cruel verbal or photo message and didn't report it to you or another trusted adult, explain—again!—the difference between snitching (telling because you want to get the person in trouble) and reporting (telling because you want to solve a problem). Underscore that your family believes in speaking out when someone is not being treated with dignity. Your tween or teen also needs to know that forwarding an abusive message or image may not be quite the same as creating it, but it's still so hurtful that it's a form of bullying. Hold her accountable by taking away her phone until she genuinely apologizes—to the target, the target's parents and, if applicable, the school administration—for contributing to a negative educational environment.