Has anyone ever offended you? Said something so ignorant or obnoxious that you just wanted to scream at them? Or maybe you didn't even want to scream. Maybe you just wanted to bring it to their attention. But it seemed like there were only two ways to react—be really confrontational so they’d take you seriously or stay silent because nothing you can do will change another person.

Telling someone when they’ve offended you is challenging. It brings up a lot of fears of confrontation, questions about whether you'll be taken seriously, and old patterns of how you think we should express our anger or frustration.

Recently, I had an experience with this—but I wasn’t the person who was offended. I was the offender. I’m in the business of giving advice and I can have strong opinions that I take public positions on all the time. Sometimes people get very angry with me. But this time was different. Here’s the email I received describing what I’d done.

Jada-Gabrielle’s email was effective for several reasons. She immediately told me why she was writing and connected with me about a shared belief in the power of words. She didn’t dance around what she was trying to say—even though telling someone they’ve said something ignorantly racist is often very difficult and I assume caused her pain.

But what was also good: What she didn’t do. Jada didn’t insult me or make judgments about my character, intelligence or integrity. As a facilitator, imagine what an invaluable resource and wellness coordinator she is in her community.

So I want to apologize to Jada-Gabrielle and all the people I offended by using the totem pole as a way to describe low social status. I’ve really learned from Jada-Gabrielle and will do everything I can to change that language in Queen Bees and Wannabes as fast as possible. I want to thank her for allowing me to share her letter and for the thoughtful way she enabled me to right a wrong.

Have you ever had someone tell you that you offended them? How did it go over? Post a comment below and let me know.

Rosalind Wiseman is the author of the new best seller Masterminds and Wingmen as well asQueen Bee Moms & Kingpin Dads. For more info, go to rosalindwiseman.com. Do you have a parenting question? Email askrosalind@familycircle.com.

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